Privacy Policy & SMS Terms

1. What we collect

We only collect what you choose to send us and the basic technical details every website receives.

• • What you type into our forms: your name, email address and phone number, your tattoo idea: preferred artist, style, placement, size, preferred date and whether it's your first tattoo.
• • Whether you ticked the optional text-message box, and the date you sent the form.
• • Messages, calls and texts you send us directly.
• • Basic technical details: your IP address, browser and device type, and the pages you visit. Our host, Cloudflare, keeps standard security logs and counts visits with Cloudflare Web Analytics, which does not use cookies or follow you to other websites.

2. How we use it

• • To answer questions, plan your design and book appointments.
• • To send appointment confirmations, reminders and aftercare information.
• • To take deposits and keep the ID and consent records Texas requires for every tattoo.
• • To call, email or text you back when you ask us to.
• • To keep spam, bots and fraud out of our forms.
• • To follow the law and keep records the law requires.

3. Who we share it with

We do not sell or rent your personal information. We share it only as needed to run this website and our business:

• • Web3Forms, which delivers what you type into our forms to our email inbox.
• • hCaptcha, which checks that a real person is sending each form. It may process your IP address and browser details under its own privacy policy.
• • Cloudflare, which hosts this website, and Google Workspace, which hosts our email.
• • The artist you choose, so they can plan and price your tattoo.
• • Payment apps you choose to pay with (Venmo, Zelle or Cash App), which handle the payment under their own policies.
• • Police, courts or government agencies when the law requires it, or to protect our customers, our staff or ourselves from fraud.
• • Mobile numbers and text-message consent are never sold or shared with third parties or affiliates for their marketing.

4. Cookies

This website does not use advertising or tracking cookies. hCaptcha may set a cookie that the human check needs to work. Some pages load fonts or a map from Google or other font services, which receive your IP address when your browser asks for them. You can block or delete cookies in your browser settings.

5. How long we keep it

We keep booking messages as long as we need them to plan and follow up on your tattoo. Signed consent forms and ID records from your appointment are kept as long as Texas health rules require. Then we delete them.

6. Your choices

To make a request, email [email protected] or call (936) 247-2089. We answer within 30 days.

• • Ask to see the personal information we have about you.
• • Ask us to correct it or delete it, unless the law requires us to keep it.
• • Stop texts at any time by replying STOP, and stop emails by asking us.

7. Keeping it safe

This website only loads over an encrypted (HTTPS) connection. Form messages go straight to our business email, which is protected with two-step sign-in. No method is perfect, but we limit who can see your information to the people who need it.

8. Age

You must be 18 or older to book a tattoo, except for the narrow cover-up exception Texas law allows with a parent or guardian. We do not knowingly collect information from children under 13.

9. Other websites

We link to other websites, like social media pages and maps. Their privacy practices are their own, so please read their policies.

10. Changes to this policy

If we change this policy, we will post the new version here and update the effective date at the top.

11. Contact us

Downtown Tattoo Company, 304 N Main St, Conroe, TX 77301. Privacy questions: email [email protected] or call (936) 247-2089.

What we text about

If you agree to texts, Downtown Tattoo Company may text you about:

• • Replies to your booking or question, including design and reference photos.
• • Appointment confirmations, reminders and schedule changes.
• • Deposit reminders and aftercare check-ins.

How you sign up

Tick the optional text-message box on one of our forms, or text us first. The box is never ticked for you. Agreeing to texts is not required to get a quote, book an appointment or use any of our services.

How often

Message frequency varies with your request, usually a few texts before and after each appointment.

Cost

We don't charge for texts. Message and data rates from your mobile carrier may apply.

How to stop

Reply STOP to any of our texts and we will stop texting you. We may send one last text to confirm. You can also email [email protected] or call (936) 247-2089 and ask to be removed.

Help

Reply HELP to any of our texts, or email [email protected] or call (936) 247-2089.

Your number stays private

Mobile numbers and text-message consent collected for this program are not sold or shared with third parties or affiliates for marketing. Mobile carriers are not responsible for delayed or undelivered messages.